We sincerely apologize if your package arrived without all the items you ordered. Occasionally, items may be inadvertently left out during our packing process, and we're committed to making this right.
Steps to Resolve Missing Items
1. Contact Our Support Team
Email us at [email protected] with your order details.
2. Include Photo Documentation
Please attach clear photos showing:
All items that were included in your delivery
The packaging (if possible)
3. We'll Verify and Take Action
Our team will review your case and confirm which items were missing from your shipment. Once verified, we'll immediately arrange to send the missing products to you at no additional cost.
Our Commitment
We understand how frustrating it is to receive an incomplete order. Rest assured, we'll work quickly to get your missing items shipped out as soon as we've confirmed the details.