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Complete Guide to Address Entry for Smooth Delivery

Step-by-step address entry guidelines for RiderNav orders, covering contact information requirements, delivery restrictions, and special instructions for Taiwan and Hong Kong shipments.

Updated over 2 months ago

Proper address information is essential for timely order processing and delivery. Follow these guidelines to ensure your RiderNav shipment reaches you without delays.


Essential Contact Information

Recipient Name
Use your full name (first and last name, 2-3 words total)

Phone Number
Provide a contact number that matches your delivery country (example: orders shipping to the US require a US phone number)

Language Requirements
Enter your address in English unless otherwise noted for your region


Address Field Guidelines

Your complete shipping address must include:

  • Street address (optimal length: 30-50 characters)

  • City

  • State/Province

  • ZIP or Postal Code

All information must be accurate and consistent across fields.

โš ๏ธ Delivery Restrictions: We cannot fulfill orders to APO, DPO, FPO, P.O. boxes, or package forwarding services.


Region-Specific Requirements

Taiwan Orders

SF Express deliveries to Taiwan require additional information:

  • Government-issued ID number

  • Recipient's Chinese name

  • Add ID number after your name or in the order remarks section

Hong Kong Orders

SF Express deliveries to Hong Kong require:

  • Both recipient name and full address in Chinese characters


Your Privacy Matters

All personal details you provide are used exclusively for shipping and delivery purposes. RiderNav does not share or disclose your information to third parties.

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