If Apple CarPlay, Android Auto, HiCar, or CarLink keeps dropping, will not connect, or feels unstable, changing the Wi-Fi channel on the RiderNav Display may help. The most stable channel depends on your phone, region, and nearby interference — there is no single best channel for every rider.
If the problem only happens on one phone, and the same display already works with another phone, stay with that working phone as a reference. On the problem phone, also check Wi-Fi, Bluetooth, VPN, and hotspot settings before you repeat every channel test.
Update the firmware first
This feature is available in firmware 1.4.4 or later. Check your version in Settings → About. If you need to update, follow How to update RiderNav firmware (OTA).
Change the Wi-Fi channel
On the RiderNav Display, go to Settings → Features → Switching Channel.
Select and test channels
You will see a list of available channels (for example, CH36, CH149, CH153, CH157, CH161).
Select a different channel, reconnect the phone, and test again. If the issue continues, switch to another channel and repeat until you find a more stable option for your setup.
Note: Channel selection must be set manually in the settings menu. Automatic channel switching is not supported.
Other checks
If the connection is already stable, you do not need to change the channel.
Before testing channels, restart both the RiderNav Display and the phone.
In areas with a lot of wireless interference, lower channels such as CH36 and higher channels such as CH149+ may behave differently.
Keep Bluetooth and Wi-Fi turned on on the phone, and check that no VPN or hotspot setting is interfering.
If you still need help
If the connection is still unstable after you have tried the available channels, tell us your phone model and version, the RiderNav firmware version, which channels you tested, and any error message shown on the display.