Our Pricing Policy
RiderNav maintains the flexibility to update product pricing on our official website in response to market fluctuations, promotional campaigns, and regional business strategies.
Since we serve a global customer base, prices differ across countries and currencies due to factors including local taxes, import duties, shipping logistics, and regional distribution agreements. Our Price Match Guarantee operates exclusively within matching regional markets (same territory and currency). Price variations between different regions fall outside this guarantee's scope.
In rare cases where pricing errors occur unintentionally, we reserve the right to rectify them. Should this happen with your order, we'll reach out immediately—you can either complete your purchase at the corrected amount or cancel at no cost.
How Our Price Match Guarantee Works
This guarantee covers purchases made directly through RiderNav.com or via authorized regional partners.
Qualification Requirements:
Regional Alignment
Price comparisons must be within the same geographic market and currency (e.g., within a single country's pricing structure). Prices from alternative regions, international websites, unauthorized sellers, or grey market sources don't qualify.
Timeframe
The lower price must appear within 30 days following your purchase date.
Product Specification
Guarantee applies only to identical items (matching model numbers, specifications, and condition).
Refund Calculation
Your refund equals: [Original purchase price - any digital coupons used] minus [Current listed price]
Requesting Your Price Difference Refund
Step 1: Collect Required Information
Gather your RiderNav order number and evidence of the price reduction (screenshot plus direct product page link showing the new price)
Step 2: Submit Your Request
Email [email protected] including:
Your order number
Price drop documentation
Brief explanation of your request
Step 3: Review Process
Our team validates the price change, your order details, and seller authorization status.
Step 4: Receive Your Refund
Upon approval, the price difference returns to your original payment method within 1-3 business days.