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Using Google Assistant with Bluetooth headsets (Android Auto)

Android Auto on R7M and R7X supports the headset microphone for Google Assistant. Follow the setup and symptom checks below.

On the R7M and R7X, you can use your Bluetooth helmet headset to talk to Google Assistant in Android Auto. Google Assistant still runs on your phone. The headset is the microphone and speaker, and the RiderNav Display is the screen.

Before you start

  1. Turn on Google Assistant on your phone.

  2. Use a headset that can stay connected to two devices at once: your phone and the RiderNav Display.

  3. Connect in this order: headset to the display, then headset to the phone, then start Android Auto.


Start Google Assistant from your headset

How you start Google Assistant depends on your headset, not on the RiderNav Display. Some models listen for Hey Google. Others need you to press a button.

These are examples from headset makers. Check your model, because a software update can change this:

  • Cardo systems and Sena 50S / 50R often support Hey Google.

  • Sena SRL usually does not. Press and hold the Phone button for about 4 seconds instead.

Tip: Ask your headset maker whether your model can stay connected to two devices at once, and how to start Google Assistant.


If something does not work

Find the problem that matches what you hear, and skip steps you have already tried.

The headset does not pick up your voice

  • Confirm the headset is connected to both the phone and the display.

  • On the phone Bluetooth settings, keep call and microphone access turned on.

  • If Hey Google does nothing, try the Assistant button on the headset.

You hear a reply, but Assistant gets the command wrong

Important: With the engine off, the phone’s own microphone may answer Hey Google from a tank bag or jacket pocket. That can look like the headset is working when it is not.

Once you are riding, wind and engine noise usually drown out the phone microphone. If Assistant only works when you are parked, check how you start it on the headset, and confirm the headset is connected to both devices.

Sound comes from the phone speaker, not the headset

The sound is going to the phone speaker, not to the headset. This is not a microphone problem. Follow Android Auto audio not playing through Bluetooth headset.

It only fails on one phone

  • If the same display and headset work with another phone, leave that working phone as it is.

  • On the problem phone, check Android Auto permissions, Bluetooth, and that Google Assistant is turned on.


If you still need help

Tell us your display model (R7M or R7X), phone model and Android version, headset model, and whether the headset is connected to both the phone and the display.

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