Android Auto fails to connect to the RiderNav Display, showing a continuous spinning wheel, even though Bluetooth pairing is successful and Wi-Fi is enabled.
Symptoms:
Bluetooth connection to RiderNav is established successfully
Android Auto connection attempt shows spinning wheel indefinitely
Wi-Fi is turned on but connection cannot be completed
Device may only connect when set to 2.4GHz in Bluetooth settings
Solution:
Switch to 5GHz Wi-Fi Connection
On the RiderNav Display, open the Screen Mirroring/Casting page
Tap the Settings icon (gear icon)
Locate the Wi-Fi Frequency or Network Band setting
Switch from 2.4GHz to 5GHz
Exit settings and retry the Android Auto connection
Why This Works: Android Auto performs best with 5GHz Wi-Fi connections due to higher bandwidth and faster data transfer speeds. While 2.4GHz may work for Bluetooth pairing, Android Auto's screen mirroring and data streaming require the more robust 5GHz connection.
Additional Tips:
Ensure your phone supports 5GHz Wi-Fi
Keep both RiderNav firmware and your phone's Android Auto app updated
If issues persist, try forgetting the Bluetooth connection on your phone and re-pairing from scratch
Still Need Help? If you continue to experience issues or have other questions, please contact our customer support team at [email protected]