Issue Description
When using Android Auto with RiderNav Display, audio continues to play on the smartphone instead of being routed through the Bluetooth headset (e.g., Sena, Cardo, etc.).
Symptoms
Android Auto connects successfully to RiderNav Display
Phone and display show active Android Auto connection
Audio (navigation, music, calls) plays from the phone speaker instead of the Bluetooth headset
The same phone and headset work correctly with other Android Auto devices
Solution: Correct Connection Sequence
To route audio properly through your Bluetooth headset when using Android Auto, follow this connection order:
Step 1: Connect your Bluetooth headset to the RiderNav Display
Go to RiderNav Display Settings > Bluetooth
Pair and connect your headset to the display
Step 2: Connect your Bluetooth headset to your smartphone
Go to your phone's Bluetooth settings
Pair and connect the same headset to your phone (dual connection)
Step 3: Establish Android Auto connection
Connect your smartphone to RiderNav Display via USB cable or wireless Android Auto
Launch Android Auto
Once all three devices are connected simultaneously, audio will route correctly through your Bluetooth headset.
Important Requirements
⚠️ Your Bluetooth headset must support dual Bluetooth connections (multipoint pairing)
Not all Bluetooth headsets support connecting to two devices simultaneously
Common motorcycle communication systems that support this feature include: Sena (20S, 30K, 50S, SRL series), Cardo (PackTalk, Freecom series), and similar models
Check your headset's specifications or manual to confirm dual connection capability
Troubleshooting
If audio still doesn't route correctly after following the steps above:
Verify dual connection support - Confirm your headset can connect to two devices at once
Check connection status - Ensure the headset shows as "Connected" to both RiderNav Display and your phone
Restart sequence - Disconnect all devices, restart RiderNav Display and phone, then reconnect in the correct order
Update firmware - Check for OTA updates on RiderNav Display (Settings > System > Software Update)
Reset Bluetooth - Clear all Bluetooth pairings on RiderNav Display and re-pair from scratch
Still Having Issues?
If the problem persists after trying these steps, please contact RiderNav support with the following information:
Your smartphone model and Android version
Your Bluetooth headset model
Screenshot of Bluetooth connection status on both devices