Use a manual SD-card update on the R7X when an OTA update cannot finish, or you have no Wi-Fi, and the screen still works. Download the official firmware recovery package and follow the steps below. This article is for the R7X only. If you have an R7M, use the manual firmware update via SD card (R7M). If the screen is fully black, or the display does not respond, use the recovery guide instead — the R7M and R7X share the same recovery package.
What you need
A microSD card. The card is required for system updates and is not included with the display. Use 8–32GB, formatted to FAT32. 32GB is the size we recommend.
A computer with an SD card reader.
Install the update
Download the official firmware recovery package and save it to your computer.
Copy the firmware file to the root of the formatted microSD card — the main folder, not inside a subfolder.
Insert the card into the slot on the right side of the display.
Put the display back on the cradle, or connect USB power. Keep it powered for about 2 minutes. Do not unplug it or turn off the ignition during this time.
The display will find the file and start the firmware recovery on its own.
After the display has entered the system, format the SD card in Settings, or power off and remove the card, so the update does not start again.
Note: You can power the display from the cradle or with USB. If you use USB, use a USB-A to USB-C cable and connect the display to a 5V / 2A USB power adapter. Avoid USB-C to USB-C high-power cables. If it still does not recover after several tries, use a different microSD card (8–32GB, formatted to FAT32) and try again.