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Modifying Your Order After Placement

Learn how to modify your RiderNav order after placement, including the contact process and important timing restrictions for changes before your order ships.

Updated over 2 months ago

Need to make changes to your RiderNav order? We're here to help—but timing is crucial.

How to Request Order Changes

Contact our customer service team at [email protected] with the following information:

  • Your order number

  • Details of the changes you need

Important Timing Information

⏱️ Act quickly – The sooner you reach out after placing your order, the better chance we have of accommodating your request.

⚠️ Processing limitations – Once your order enters our fulfillment system or ships from our warehouse, we may no longer be able to make modifications.

What This Means for You

If you realize you need to change your shipping address, add or remove items, or adjust any order details, don't wait—contact us immediately for the best outcome.

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