Warranty Coverage
All products include a limited warranty.
Standard warranty period: 1 year from the delivery date.
During certain promotions, we may offer an extended 18/24 months warranty.
Please refer to the warranty duration shown at the time you completed payment. That is the valid warranty period for your unit.
How warranty service works
If there is a confirmed quality-related issue during the warranty period:
Send us photos or a short video of the issue, along with the product SN and your order number.
After verification, we will ship you a brand-new replacement unit.
You do not need to ship the defective unit back first.
We do not make you wait for a repair. We replace.
This warranty does not cover personal damage (for example: crash, impact damage, liquid damage beyond rating, incorrect wiring, modified cables, or opened housings).